IT Request Ticketing
New RequestPendingCompleted / ServedSummary
 
Total No. of Records: 38
TICKET IDJOB REQUESTJOB DETAILSDATE REQUESTEDDATE REQUIREDDATE COMMITTEDCOMPLETION TIMEREQUESTORACTION TAKENSTATUSPRIORITY
64Computer RequestRequest to replace the CPU of Ms. Charmaine C. Nataya (QA Inspector) due to constantly hang-up of the CPU.December 12, 2016December 12, 2016January 01, 20170 minute(s)FERRER, APRILYNnewLOW
63Account CreationTo generate the badge id for Ms. Bernatte Fabillar to access the WIP Database as Process EngineerDecember 12, 2016December 12, 2016January 01, 20170 minute(s)FERRER, APRILYNnewMEDIUM
62Data RetrievalBurn 30 units dlog to DVD for customer request.December 07, 2016December 08, 2016January 01, 20170 minute(s)ESPIRITU, KRISTINEnewLOW
59Hardware RepairEG4080 Prober-11 machine "Keyboard no ack" error.October 25, 2016October 27, 2016October 27, 20161 day(s)EMPLEO, MARY ANNIntermittent Keyboard Connection openHIGH
29Software RepairFIX Optovita functionality and connectivity with the iPhone.May 28, 2016June 02, 2016November 30, 20165 day(s)KINDER, FREDOn going openHIGH
26Software RepairUpdate this data base and move closed and or open BECCI projects to Closed/Served. Also fix the upload or no file buttons.May 27, 2016May 31, 2016July 31, 20164 day(s)KINDER, FREDongoing updates openHIGH
27Software RepairFix the dash board - remove reference to BECCI. Remove BECCI and or ATMPI names of employees no longer employed. May 28, 2016May 30, 2016July 15, 20162 day(s)KINDER, FREDon going updatesopenHIGH
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