IT Request Ticketing
New RequestPendingClosed / ServedSummary
 
Total No. of Records: 7
TICKET IDJOB REQUESTJOB DETAILSDATE REQUESTEDDATE REQUIREDDATE COMMITTEDCOMPLETION TIMEREQUESTORACTION TAKENSTATUSPRIORITY
26Software RepairUpdate this data base and move closed and or open BECCI proj...May 27, 2016May 31, 2016July 31, 20164 day(s)KINDER, FREDongoing updates openHIGH
27Software RepairFix the dash board - remove reference to BECCI. Remove BECCI...May 28, 2016May 30, 2016July 15, 20162 day(s)KINDER, FREDon going updatesopenHIGH
29Software RepairFIX Optovita functionality and connectivity with the iPhone.May 28, 2016June 02, 2016November 30, 20165 day(s)KINDER, FREDOn going openHIGH
59Hardware RepairEG4080 Prober-11 machine "Keyboard no ack" error.October 25, 2016October 27, 2016October 27, 20161 day(s)EMPLEO, MARY ANNIntermittent Keyboard Connection openHIGH
63Account CreationTo generate the badge id for Ms. Bernatte Fabillar to access...December 12, 2016December 12, 2016January 01, 20170 minute(s)FERRER, APRILYNnewMEDIUM
62Data RetrievalBurn 30 units dlog to DVD for customer request.December 07, 2016December 08, 2016January 01, 20170 minute(s)ESPIRITU, KRISTINEnewLOW
64Computer RequestRequest to replace the CPU of Ms. Charmaine C. Nataya (QA In...December 12, 2016December 12, 2016January 01, 20170 minute(s)FERRER, APRILYNnewLOW